Detailed instructions on how to reuqest re-issuing the Income Tax Refund from incometaxindiaefiling gov web site using a new bank account number, IFSC code, postal address.
Explains the detailed procedure and ways to re-trigger the Refund process by a submitting Refund Re-Issue.
Useful process to add new bank information, or changes to the existing (primary) bank account information due to postal check un-delivery, wrong bank information and/or other reasons that are stopping you to get the refund after your ITR eFiling. Also can be used after resolving PAN not linked to the bank account, PAN name is not matching with the name in bank account
Log on to Income Tax Department Portal by clicking on https://www.incometax.gov.in/iec/foportal/ with your User ID and Password. If you do not have an account, please click on this link in getting detailed steps to Create an account with ITD Portal. For further help, visit Income Tax Help Center
There are 2 options to submit a request to re-issue the refund for a tax return or a case.
Steps to submit the response are as follows:
Your return status will be displayed like below image, Click on Submit Refund Reissue, which is highlighted in brick red colour.
Taxpayer will get this screen after gone through any of the above options. Further click submit to go the next step.
Upon successful completion of the previous step, taxpayer now has an opportunity to provide the new Bank Account number, Account Type, IFSC Code.
To submit the bank details, taxpayer should e-Verify with any of the option provided, like Aadhaar, Bank account, or NetBanking.
After completion of the process, ITD will process taxpayers request and refund credits to the given bank account.
Processing of Refund Re-issue request vary based on multuple factors on whether the bank is active, the PAN is linked with the Bank Account, and the mobile number given is updated in the bank account. Generally speaking the Refund Re-issue Request Processing Time is around 2 wks or 14 days.
In case the refund is not deposited in the bank account, advised to visit the portal and contact ITD customer service.
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