Home > Help Center > Re-issue of RefundLast Updated: May 29th 2021

How to submit a Refund Re-issue request

Detailed instructions on how to request re-issuing the Income Tax Refund from incometaxindiaefiling gov web site using a new bank account number, IFSC code, postal address.

Explains the detailed procedure and ways to re-trigger the Refund process by a submitting Refund Re-Issue.

Useful process to add new bank information, or changes to the existing (primary) bank account information due to postal check un-delivery, wrong bank information and/or other reasons that are stopping you to get the refund after your ITR eFiling. Also can be used after resolving PAN not linked to the bank account, PAN name is not matching with the name in bank account

Step 1: Login to ITD Portal

Log on to Income Tax Department Portal by clicking on https://www.incometax.gov.in/iec/foportal/ with your User ID and Password. If you do not have an account, please click on this link in getting detailed steps to Create an account with ITD Portal. For further help, visit Income Tax Help Center

Step 2: Select a Tax Return / a Case

There are 2 options to submit a request to re-issue the refund for a tax return or a case.

Option 1:

The taxpayer has the option to directly check the status of a relevant assessment year and submit the response.

Steps to submit the response are as follows:

  1. Click on view returns/forms.
  2. Select income tax returns from the drop down
  3. Click on acknowledgement number of a particular assessment year that has a refund issue

Your return status will be displayed like below image, Click on Submit Refund Reissue, which is highlighted in brick red colour.

IT Return status from ITD Portal

Option 2:

Another way to submit the refund reissue is thru 'My Account' menu. Please follow the below steps to submit the refund reissue request:

  1. My Account
  2. Click on 'Service Request'
  3. Select the 'Request Type' as a New Request from the drop down, and select 'Refund Reissue' from 'Request Category' dropdown
  4. Click 'Submit'
  5. Refer the image for better understanding.
Selecting the Refund Re-Issue Request

Step 3: Select the Return

Taxpayer will get this screen after gone through any of the above options. Further click submit to go the next step.

Selecting the Return to Refund Re-Issue Request

Step 4: Update the Information

Upon successful completion of the previous step, taxpayer now has an opportunity to provide the new Bank Account number, Account Type, IFSC Code.

To submit the bank details, taxpayer should e-Verify with any of the option provided, like Aadhaar, Bank account, or NetBanking.

After completion of the process, ITD will process taxpayers request and refund credits to the given bank account.

Change Bank and Address for Refund Re-Issue Request

Refund Re-issue Request Processing Time

Processing of Refund Re-issue request vary based on multiple factors on whether the bank is active, the PAN is linked with the Bank Account, and the mobile number given is updated in the bank account. Generally speaking the Refund Re-issue Request Processing Time is around 2 wks or 14 days.

In case the refund is not deposited in the bank account, advised to visit the portal and contact ITD customer service.

If you need any assistance on Refund Re-issue, Refund Tracking and/or notice handling use EZTax.in Services.

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