Home > GST > Help Center > Customer Master Last Updated: Sep 30th 2022

Create & Manage Customers using Customer Master

Customer master is a screen in the EZTax.in GST Accounting Software where you create, upload, maintain customer information to create invoice/bills, to track their revenue, ageing, taxes, and other activity.

The customer may be of different types in GST regime, such as registered, unregistered, Input Service Distributor (ISD) etc. Customer master includes the details like type of customer, mobile no, eMail id, various address etc

If you are in retail B2C businesses, where you may not track your customer, you may choose to create one/few customers such as "Walk-in" etc. to track all the sales related to a store/segment. Or simply create bills without giving a customer name.

Customer Creation Explained

You can click on Add button in tax invoice or press Alt+C to create the customer in EZTax GST accounting. The customer screen includes the details about Customer. Follow the numbers to see to learn, click on the component link to see the explanation.

	Customer/Trade Name: The name of the customer or the business name of the customer you are dealing with should be given
	Customer Type: Choose your customer type as applicable to the respective customer. A customer who opted for composition scheme, should be selected as composition customer under customer type. The different types of registrations are as follows: Regular: The taxpayer can register under GST Regular scheme if his turnover exceeds Rs 20 lakhs in Services and 40L in Products in a financial year. The taxpayer who wants to take input tax credit can register under regular GST. If your customer is registered under regular, you can select the customer type as registered. It is treated as B2B Sale. If your customer is registered under Regular scheme, you can select the type as regular Unregistered: If your customer is not registered under GST, then the customer type is unregistered. It may be treated as B2CL or B2CS. If your customer is unregistered, then you need to select as unregistered in customer type. Composition: The taxpayer who wants to pay tax at special rates (1%, 2% or 5%) or who doesn’t want to enter input tax credit can register under composition. If your customer is registered under the above category, then you can select the customer type as composition. Exports with payments: Exports are treated as Zero rated supplies. The taxpayer can export the goods on payment of IGST and claim the refund of taxes paid. If you are exporting goods on payment of IGST, you need to select as export with payment (EXWP) in customer type Exports without payment: Exports are treated as Zero rated supplies. The taxpayer can export the goods without payment of IGST and claim the refund of unutilized ITC. The taxpayer can export without payment only on furnishing of Letter of undertaking. If you are exporting goods without payment of IGST, you need to select as export without payment (EXWOP) in customer type Input Service Distributor: Input Service Distributor (ISD) means an office of supplier of goods or services or both which receives tax invoices towards the receipt of input services and distributes the credit of taxes paid to its branches. An ISD is compulsorily required to obtain a separate registration. If you are providing the services to ISD, then you need to select the customer type as ISD SEZ Supplies with Payment: Supplies to SEZ are treated as Zero rated supplies. The taxpayer can supply the goods to SEZ on payment of IGST and claim the refund of taxes paid. If you are supplying the goods/services to SEZ on payment of IGST, you need to select the customer type as SEZ supplies with payment(SEWP) SEZ Supplies without Payment: Supplies to SEZ are treated as Zero rated supplies. The taxpayer can supply the goods to SEZ without payment of IGST and claim the refund of unutilized ITC. The taxpayer can supply the goods to SEZ without payment only on furnishing of Letter of undertaking. If you are supplying the goods/services to SEZ without payment of IGST, you need to select the customer type as SEZ supplies without payment (SEWOP)
	GSTIN Number: The 15 digit PAN based number unique for customer should be given. Sample GSTN format is like 36AAAPA1234A1ZA. First Two numbers represents customer state code, next 10 digits represent customer PAN number, last three letters is a serial code that varies based on the registration profile, and / or place of supply which is set by the GST Authority.
	Reverse Charge: GST Reverse charge means the liability to pay tax is on the recipient of goods or services instead of supplier of goods/services. The Govt of India has deferred the applicability of RCM till 30 sep 2019. By default, the selection is No.
	Mobile Number: 10 digit mobile number of the customer you are dealing with should be given.
	e-Mail Address: The E Mail of the Customer should be given for sending the invoices and communications.
	Billing Address: Billing address is the address of the customer to which you are billing. It includes Flat No, area, City, State, Pincode and Country.
	Shipping Address: Shipping address is the address where you actually deliver the goods. It includes Flat No, area, City, State, Pincode and Country.
	Save: After completely filling the form please click on the save button to save the data securely.

Greet your customers & show gratitude

Majority of the Small & Medium businesses do depend on the customer relationships more than the branding. It's time to connect with your customers / clientele to say, "Thank you!" and wishing them the very Best for the new Year, if possible, offer a discount code and/or introduce new products / services through eMails and SMSs.

Now you can send SMS messages, and mails to all your customers and suppliers through Contact Master, an easy & convenient way.

Note: Check your SMS Credit to make sure you have enough for the day you want to send. If not, contact gst@eztax.in to request for new credits. generally, each SMS credit cost ~15 paisa. Check w Team EZTax.in to see the prevailing charges for such.

Action Sales >> Masters >> Contacts >> Customers & Suppliers SMS & e-Mails

An updated feature to send custom email messages to your customers on either invoice related or a new product release related announcement through the software. In addition, as a paid customer, it is allowed to send up to 100 SMSs to your customers.

Product Master | Tax invocie How to?

Disclaimer: This article provides an overview and general guidance, not exhaustive for brevity. Please refer Income Tax Act, GST Act, Companies Act and other tax compliance acts, Rules, and Notifications for details.